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Our “Response-Able” Corona Code of Conduct

a car parked in a parking lot

Dear Customers:

In an effort to keep our staff, patrons, and community safe during the COVID-19 Pandemic, we ask that all customers please comply to our COVID-19 Policies as listed below:

We hate wearing masks as much as you, but we have to assume that everyone is an asymptomatic carrier of the virus.  

We are establishing these policies for customers and staff, so everyone has the same expectations when they come to the Big Ash.

Wearing a mask is no guarantee of anything, but CDC, State of Ohio & Hamilton County Health officials are telling us it is the best way to reduce the risk of spreading the virus.  We're following that advice.

We are doing this to protect our customers, our staff and our business. Working all together to keep us healthy will keep us in business.  Many bars & restaurants have been closed by the Board of Health for violations.

Every person entering into the Big Ash taproom, beer hall, patio & biergarten is required to wear a mask. Masks are not required while sitting at your table.  Masks are required indoors & outdoors when not seated.

Guests must remain socially distant with 6ft apart from other people outside of their group, including Big Ash staff. 

Dancing is not permitted.  We want everyone to be seated and not standing around.

Groups sitting together must be 10 people or less.

Every guest will have table seating available, regardless of reservations.

Any customer, or staff member, experiencing symptoms of COVID-19, as listed by the CDC and Ohio Health Board, are asked to remain home.

Customers must remain seated unless going to the restroom or getting a drink. 

Children are not to be left unattended and must remain seated with their group.

Dogs are allowed in the Biergarten and on the patio. Dogs are not to be left unattended and are to remain on a leash at all times. 

Guests are to check in at the entrance to the biergarten or the front desk and must wait before being seated in order to properly sanitize tables between patrons. 

Tables may not be moved together nor chairs added to tables to accommodate more, unless done so by a Big Ash staff member. 

No smoking or vaping on the Patio or in the Big Ash Biergarten. 

Our staff is constantly sanitizing and cleaning to keep us all safe. 

Service times may take longer than normal, we ask that you please remain patient with us during these times. 

We really appreciate your business and moral support during these challenging times.

"All Together Now"

Thank You!

Dave Emery

Managing Partner