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Our “Response-Able” Corona Crisis Game Plan

a car parked in a parking lot

Dear Customers:

In an effort to keep our staff, patrons, and community safe during the COVID-19 Pandemic, we ask that all customers please comply to our COVID-19 Policies as listed below:

  • We hate wearing masks as much as you, but we have to assume that everyone is an asymptomatic carrier of the virus.  
  • We are establishing these policies for customers and staff, so everyone knows what to expect when they come to the Big Ash.
  • Wearing a mask is no guarantee of anything, but current CDC, State of Ohio & Hamilton County Health officials are telling us is the best way to reduce the risk of spreading the virus.  We're following that advice.
  • We are doing this to protect our customers, our staff and our business.  Working all together to keep us healthy will keep us in business.
  • Every person entering into the Big Ash taproom or beer hall is required to wear a mask. (Masks are not required while sitting at your table.)
  • Guests must remain socially distant with 6ft apart from other people outside of their group, including Big Ash staff. 
  • Groups sitting together must be 10 people or less. 
  • Any customer, or staff member, experiencing symptoms of COVID-19, as listed by the CDC and Ohio Health Board, are asked to remain home. 
  • Customers must remain seated unless going to the restroom or getting a drink. 
  • Children are not to be left unattended and must remain seated with their group.
  • Dogs are allowed in the Biergarten and on the patio. Dogs are not to be left unattended and are to remain on a leash at all times. 
  • Guests are to check in at the entrance to the biergarten or the front desk and must wait before being seated in order to properly sanitize tables between patrons. 
  • Tables may not be moved together nor chairs added to tables to accommodate more, unless done so by a Big Ash staff member. 
  • No smoking or vaping on the Patio or in the Big Ash Biergarten. 
  • Our staff is constantly sanitizing and cleaning to keep us all safe. 
  • Service times may take longer then normal, we ask that you please remain patient with us during these times. 
  • We really appreciate your business and moral support during these challenging times.

"All Together Now"

Thank You!

Dave Emery

Managing Partner